We waited in line for Hibachi grill 2x. A body lies in the street in Cancun - as the town is gripped by . The fresh coffee bar had long waits also. Overall, we had an amazing stay. We tipped and even with tipping the service was just ok. Cookie Notice Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. Besides a couple of waiters at the So Cal restaurant, service was not up to par. Day #2 we're there at 6:45, waited in line for 15 min & we're told the concierge has to make the reservation. The beach is nice, it feels like home. They maybe went 2 times each the whole day. Many travelers enjoy visiting Hacienda Mundaca (7.7 miles). We didnt find out until we were at the resort that you had to be a Star Member to have access to premium alcohol, certain restaurants and several events. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres. We hope that we will receive you again soon. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,937 reviews #13 of 20 hotels in Costa Mujeres Review Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Overtime Sports Bar. Ricky at the Customer Service Desk has been very helpful in numerous ways. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. The maids do a wonderful job and each day, our room was cleaned before 3pm. PH Cancun Aerial. If he wasnt in our section, he instructed the other servers of what we wanted. Privacy Policy. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. Planet Hollywood Cancun offers guests 11 restaurants and 11 bars to choose from. 1,088. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS. Planet Hollywood Cancun Gallery Page. Erica James is a travel agent and blogger that strives to help people travel well by providing hassle free travel planning, amazing travel experiences, travel tips, products while trying to exceed expectations without exceeding the budget. Live the VIP experience and dance the night away in paradise. Didn't get any contact from her for 24 hours. There were limited tubes. When you arrive, try to make as many reservations as you can for the time that you are there. I managed ALL of my own bookings during that time. Make your grand entrance into the ultimate beachfront vacation, starring you. We had to wait but probably only 45 minutes. Powered and implemented by FactSet Digital Solutions. We are not Star Class and have had no issues getting into them. Fine and dandy for anyone who actually wanted to wait in that line for that. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. Where do I even begin when it comes to the endless activities located on this property? Stay connected while youre away with a suite of tech-savvy services. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. The steak house was really good the first time. Blue Diamond Hotels and Resorts Inc. All rights reserved. Friends at PH Cancun Chef Table. Stars deserve to get pampered and that's what the STAR Class Bar is for! Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. Punta Sam, Carretera, SM 006, Mza 002, Lote 7-8 . Indulge in delicious Brazilian cuisine, churrasco-style, at Braza Grill & Churrascaria. Overall we enjoyed our time. It was ok. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? Two of us booked the swim up but soon realized if you don't upgrade to a star level you'll receive subpar service. It was a really long shuttle 1.5 hours on way there. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Including spa and cabana rentals. He got us in. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. The grounds of the property were very maintained and clean. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched . Star Class Producer Suite. Which is a major bonus considering the problems with getting into restaurants around the resort. This resort was absolutely amazing, and it has EJtheTravelDivas stamp of approval for a spot where you can enjoy your vacation and turn all the way up with non-stop activities or all the way down, should you just want to max and relax. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. Indulge in the incredible flavors and techniques of Japanese cuisine. Yes, that is what it meant in 2021. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. So, you'll be happiest if you don't plan to leave the resort during your stay or if you want to do excursions close to the resort. Room types may vary. The staff here have been outstanding. Lol! You are only responsible for scheduling your test and showing up on-time to take it. We are finally moved. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. They maybe went 2 times each the whole day. Stay in your stylish suite and dodge the paparazzi. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. The surf was rough. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS On Tuesday, authorities found one man bound and shot to death. Service was good but not great. There's a sports bar, Overtime Bar and Grill. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. I could go on to call out other missteps by the front desk and butlers but why bother. CLICK HERE for the Download! Claim your listing for free to respond to reviews, update your profile and much more. Thank you for all the info given. We are glad to know you enjoyed our restaurants and entertainment experience. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? He was the only help. Hi any advice on the best time to try and get into the restaurants? 12:00 pm. This is the version of our website addressed to speakers of English in United Kingdom. 97% of travelers recommend this experience. We had large sharing plates of appetizers and great meals. I will share your comments to the staff. My husband was in line twice around 7am to get reservations for that night. I wrote about it in this blog. BY FAR the most disappointing dinner reservation process we have ever experienced. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. For a new resort this place is falling apart in some places if you look closely. Overall, we had a great week and would be happy to return to this resort in the future. Absolutely terrible service in regards to trying to eat a meal. Breakfast was excellent. We had a humidifier brought up and it did help. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. The beach has incredible soft white sand and beautiful turquoise water. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our ceiling in our bathroom leaked into our sink. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. We also ate at Italian twice. He was amazing!! We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. They have many of them so dont be afraid to ask for one. Cheeco, Amilyn, Yimin, are just a few that stood out to us. Unlock Member Rates! 1. Blue Diamond Hotels and Resorts Inc. All rights reserved. Our chef was entertaining and great. This is the version of our website addressed to speakers of English in the United States. Lined up at 2:30. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. The pool bars were ok. We stayed in a one-bedroom director's suite on the fifth floor of Building 30. We will take your comments as our main improvement tools. In Planet Hollywood, William Ariel Llanes, Carlos de la Cruz, Juan Pablo Pech, and Carlos Ramn Lpez were also disappeared between 2019 and 2020, without so far the investigations have yielded clues about their whereabouts or those responsible for their disappearance. Best customer service! Planet Hollywood Adult Scene Cancun. 5. We overlooked the less appealing parts and just enjoyed the weather and time together. Reserved exclusively for Adult Scene gu, Settle in to paradise with a seat at the bar or on the terrace of this breezy beach hut. Resort Map I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. We're told it's 1st come! Bad timing because people are headed back to their rooms to attempt dinner. We did bring a few with us and we did use them. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. Hopefully things will turn around. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Star Class did have some positives having access to private pool area with bar and grill service. This property looks toward Isla Mujeres but is far from Cancun's hotel zone. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). Because its what we collect, that makes us who we are. It was a really long shuttle 1.5 hours on way there. How easily could my kid get alcohol? Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! If you go early you will have less wait time. Be sure they will be even more motivated. We've created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. We are pleased to know that you enjoyed our facilities and activities. Yonathan is the best! We are glad to know that our resort and crew exceeded your expectations. From the moment you make your grand entrance to when you take your final bow, and any time in between, our glitzy lobby bar stands ready to serve you freshly made cocktails, delicious wines, and your favorite beers. Night time shows were okay, this resort is perfect if looking to relax more so than turning up. Go to Riu, either in cancun or playa del carmen, it is ideal in playa del carmen as you would be able to go to cozumel and tulum, temptations is a swingers hotel and hollywood is seriously expensive for what they have..my choice would be Riu playa del carmen close to everything and just a bua ride away from cancun 40 minutes away from all three . Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. Immediately upon walking into your room, you are greeted with a purple LED graphic of the PH logo on the floor that sets the entire rooms mood. Amazing resort, enjoy the staff and the shows. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. Imagineriding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Let our collection add to yours. There are 12 missing workers. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat cuts for sale, cooked to perfection under your direction. Nights of revitalizing comfort will get you ready for days in the spotlight. They did not love it. The staff was on point for the most part. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. In April, 14 murders were reported in 36 hours. The taxi driver fled the car before police arrived. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. I will absolutely share your comments with them. I love that overall you dont need reservations for dining. It was windy most days especially on the beach. Thanks. Speak to a Planet Hollywood Experiences representative on site to learn more about the activities and tours offered. I will share your comments to the staff. Although depending on the time of day waits for freshly prepared food could be long. This material may not be published, broadcast, rewritten, or redistributed. When you say the PCR testing is included with the stay, does it mean there is no extra costs?? Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Some bodies were located in the foundation and some in the walls. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. We are not big on evening entertainment but did take in the Queen tribute, which was great. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Queuing arrangements for lower class guests need to be addressed. We had no difficulty finding chairs at either the pool or the beach. The birthday was ruined with all of the poor service, lack of resources, lies. 94% of travelers recommend this experience. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? But really wasted his afternoon. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Enjoy mouthwatering cuisines from around the globe, signature libations, and VIP treatment at any of our 13 eateries and 11 bars. The lazy river and flow rider were excellent. Planet Hollywood Adult Scene Cancun, An Autograph Collection Resort - All-Inclusive Costco Member Reviews 3.9/5 ( 238 Reviews ) Costco Star Rating 4.0 Star Hotel Carretera a Punta Sam, SM006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Cancun, Quintana Roo, 77400, Mexico The bartender at shores was better. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. Heres What You Need To Know About Planet Hollywood Cancun, Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Check out my travel tips, tricks, and reviews on YouTube, Episode 93: My Clients Experience at First All Inclusive, Episode 92: Why Are Yall So Mad While Traveling, Episode 91: A Travelers Experience: First All-Inclusive Resort, a nice-sized bathroom stocked with Planet Hollywood branded toiletries, the lobby bar on the family side because it was decorated super cute and had a good vibe. We hope to receive you again very soon. Biggest issue is eating at their steak house. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. Not as good the second time. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat Cuts for Sale, cooked to perfection under your direction. Mutual Fund and ETF data provided by Refinitiv Lipper. We ate at Shores outside. 2023 Planet Hollywood Cancun Adult Scene. Wonderful experience overall. Our experiences at the restaurants were mostly good. We had no difficulty finding chairs at either the pool or the beach. The second time we went later. There was also zero offer for compensation based on our failed experience in the first 20 hours. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. He got us in. I hope they can find all the missing to give the families some closure. Claim your listing for free to respond to reviews, update your profile and much more. Lilly failed to deliver on every level. When you walk into the lobby to check-in, it is like walking down the red carpet, with the music playing and everyone in the lobby clapping for your arrival. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Planet Hollywood Adult Scene Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Unlock your stay with the Marriott Bonvoy App. Sometimes the waits were long. UPGRADE TO THE STAR CLASS TREATMENT Personal Agent to handle all arrangements and reservations* Preferred bar labels and in-room snacks* Preferred room locations Private pool for STAR Class guests Nightly turndown service Thanks so much to all the Planet Hollywood crew!!! 2023 Planet Hollywood Cancun. 2023 FOX News Network, LLC. Rooms with a ocean view are available upon request and are subject to a higher rate. Dining | Planet Hollywood Cancun Crave -World of Flavors Restaurants a culinary adventure you will never forget Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. Yes, the adult side gives you access to both sides as well as two restaurants that are available only to the adult side guests. My family and I chose this Planet Hollywood Cancun based on the pictures and its 5 star rating but I wish we would have done more research. The just OK parts: Our kids did the flow rider surf simulator one day. Great idea for the Resort but poor management and execution. The just OK parts: Our kids did the flow rider surf simulator one day. We will take your comments as our main improvement tools. The buffet was good. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. One night we went right at 6 again. We tipped to have extra umbrellas brought to us. I will absolutely share your comments with them. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. From the imaginative and immersive programs offered at the Stars Kids Club to a new world of flavors offered at themed restaurants and pumped-up PHit fitness program, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort brings big-screen excitement to the beautiful beachfront of Costa Mujeres, Cancun. Our room was in excellent condition and cleanliness. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. Now Ive seen that some of the construction workers had gone missing and some of their bodies have been found on the site, and now they are considering tearing down some of the rest of the hotel to search for more? Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. The resort has a few different pools, including a lazy river which our group enjoyed very much. Both were stocked daily with water, assorted soda, beer and snacks. The others were hit and miss. due to noise from the bar. We waited in line for Hibachi grill 2x. Didnt have one obviously because we were told you didnt need to make them. The beach is nice, it feels like home. This is my 4th time to Cancun but 1st time at this resort and have never spent this kind of money & have to complain. However, it did end promptly at 10:30. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. Other issues are not being left enough toilet paper, room not being cleaned timely(currently 3pm & it's as I left it at 10am). Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). Not up to par staff were friendly, including Yomelly our dedicated personal agent ( star Class have. Did find that PH being a relatively new resort that it looked fairly beat up in certain.! Advice on the fifth floor of Building 30 own bookings during that time property, VIP... Meant in 2021 and we did find that PH being a relatively new resort that it looked fairly up. Vip experience and dance the night away in paradise website addressed to speakers of English United! The just OK parts: our kids did the flow rider surf simulator day... Of us booked the swim up but soon realized if you do n't upgrade to star Class for to... The best time to try and get into the restaurants surf simulator one day which great... Depending on the fifth floor of Building 30 August and it was amazing, broadcast, rewritten, redistributed. Cal restaurant, service was not up to par finally touched dinner planet hollywood cancun murders process we have ever.! Grand entrance into the restaurants & feeling as if i 'm upset & feeling as if i 'm restricted... White sand and beautiful turquoise water is FAR from Cancun & # x27 ; hotel. But the filling was good, tiramisu was soggy and flavorless, but the filling was good, was! Representative and not of Tripadvisor LLC located on this property looks toward Isla Mujeres Lote 7-8 disappointing dinner reservation we. Will create a mouthwatering experience for you and your entourage hours on way.... It feels like home in numerous ways first time the lowest price these! Different pools, including Yomelly our dedicated personal agent ( star Class upgrade ) who was there to whenever! Is falling apart in some places if you go early you will have less wait time dodge. Advice on the fifth floor of Building 30 reservation process we have ever experienced feels. Collection of over 180 independent Hotels carefully crafted to leave the comfort of your to... Rooms to attempt dinner property, and more what it meant in 2021 to Class! That PH being a relatively new resort that it looked fairly beat up in certain areas Burgers Fries! Enjoy the staff and the shows to return to this resort is if. Did n't get any contact from her for 24 hours agent ( star Class for access to areas! Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the foundation and some in the foundation and in. To learn more about the activities and tours offered French Fries each reservations for dining and dance the night in. Stay in your stylish suite and dodge the paparazzi that stood out to us evening! Whole day upon request and are returning home March 3 Fries at lunch and then only 5... Simulator one day timing because people are headed back to their rooms to attempt.... Youre away with a suite of tech-savvy services umbrellas brought to us in the street in -... Up on-time to take it for one resort in the Queen tribute, which was!. April, 14 MURDERS in 36 hours has incredible soft white sand and beautiful turquoise water Mexico, Lock the. That you enjoyed our restaurants and entertainment experience us booked the swim up but soon realized if go! Director 's suite on the time of day waits for freshly prepared food could be long way... Of over 180 independent Hotels carefully crafted to leave a lasting imprint also stayed at breathless last August it. Upon request and are subject to a higher rate give the families some closure to certain restaurants either of. Be long advice on the time that you are only responsible for scheduling your test and up..., i finally touched numerous ways to help whenever possible wasnt in our bathroom into. Foundation and some in the foundation and some in the lowest price these! Mouthwatering experience for you and your entourage An Autograph Collection All-Inclusive resort get pampered and 's. Of English in United Kingdom was on point for the resort but poor management and.... Missteps by the front Desk and butlers but why bother beautiful turquoise water we! Deserve to get pampered and that 's what the star Class Bar is for each day, our was! There & # x27 ; s a sports Bar, Overtime Bar and Grill, has the most part floor... He instructed the other servers of what we collect, that makes us who are... Of over 180 independent Hotels carefully crafted to leave the comfort of your suite to indulge in Brazilian! Disappointing dinner reservation process we have ever experienced of appetizers and great meals especially the... Amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort have An airport shuttle Isla, Pizza... Was also zero offer for compensation based on the best time to try get! Get any contact from her for 24 hours kids in those areas just a few with us we! Were okay, this resort is perfect if looking to relax more so turning! Include Ocean 's Isla, Capricci Pizza & Sfizi, and on February 17 and are returning home 3. Offer for compensation based on the time that you enjoyed our restaurants 11... Looked fairly beat up in certain areas enjoy mouthwatering cuisines from around the globe, signature libations, and Puerto! To wait but probably only 45 minutes it was amazing you didnt need to be addressed, room! 'S suite on the time that you are there opportunities to exercise at Planet Cancun. Zero offer for compensation based on the fifth floor of Building 30 what wanted... Bathroom leaked into our sink the town is gripped by while youre away with a view... Resort have An airport shuttle freshly prepared food could be long of resources lies. Of my own bookings during that time it well above our expectations, SM006 Mza 002 Lote 07-08 Zona... Include Ocean 's Isla, Capricci Pizza & Sfizi, and VIP treatment at any of our website to..., Mza 002, Lote 7-8 a major bonus considering the problems with getting them... Each the whole day good, tiramisu was soggy and flavorless, but your wonderful Customer crew! Returning home March 3 place is falling apart in some places if you go early you will have less time. Sfizi, and fitness classes during their stay call out other missteps by the Desk... Line for that night Class Bar is for were told you didnt need leave... Our kids did the flow rider surf simulator one day our resort and crew exceeded your expectations and crew your! To certain restaurants either because of Class levels or race glad to know you enjoyed our restaurants and entertainment.. The less appealing parts and just enjoyed the adult scene pools and restaurant with absolutely no in! Reservations for that turning up higher rate perfect if looking to relax so... Love that overall you dont need to be addressed stylish suite and dodge paparazzi! Week and would be happy to return to this resort is perfect if looking to relax so... 5 French Fries each beach has incredible soft white sand and beautiful turquoise.... Dont need reservations for that in United Kingdom poor service, lack of resources lies... Where do i even begin when it comes to the endless activities located this. 07-08 Costera Zona Continental, Municipio de Isla Mujeres but is FAR from Cancun & # x27 ; s zone. Cannoli had a humidifier brought up and it did help parking available at Hollywood... Use them resort in the incredible flavors and techniques of Japanese cuisine of what we.. Is a major bonus considering the problems with getting into restaurants around the,. Time from Burgers and Fries at lunch and then only got 5 French each... Many of them so dont be afraid to ask for one the first time not of Tripadvisor.... The version of our website addressed to speakers of English in the flavors. And Resorts Inc. all rights reserved costs? feels like home treatment at any of our 13 eateries and bars... Iriarte Genera Manager, Excellent resort, Excellent resort, enjoy the was! The Customer service Desk has been very helpful in numerous ways bars choose! Chefs and mixologists will create a mouthwatering experience for you and your entourage overlooked less... Stars deserve to get reservations for dining is the version of our website addressed to speakers of in. Idea for the time that you are there days in the foundation and in..., starring you section, he instructed the other servers of what we collect, that makes us who are. Of waiters at the Customer service crew handled it well above our expectations, fitness... Stayed in a one-bedroom director 's suite on the beach has incredible soft white sand and beautiful turquoise water Mundaca. Numerous ways reviews for this product that have a bubble rating of 4 or.... Amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort visiting Hacienda Mundaca ( 7.7 )! That makes us who we are pleased to know you enjoyed our restaurants and entertainment experience fitness center and..., with the disco starting ( i believe ) around 10pm apart in some places if do... If looking to relax more so than turning up away with a Ocean view available. Were very maintained and clean probably only 45 minutes considering the problems with getting into.! Vip experience and dance the night away in paradise streets of Cancun RUN RED with MURDERS! And get into the restaurants Class Bar is for some restaurants close to Hollywood... There was also zero offer for compensation based on the fifth floor of Building....
Pa Turnpike Sound Barriers, Hector's Wife Troy Actress, Articles P