Because of this I'm without my primary phone service which we completely rely on. You advised for the older people to try your service but offer the worse customer service ever!!! @Karoli charged me for texts I exchanged with people back in U.S. caring for my cats. If the phone is charged and it still does not turn on, take the battery out of the phone, put it back in and turn on the phone. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. to take it. Give me access to your website and allow me to contact you through that.2. They will not honor the return. Please let us know what issue you are experiencing with Consumer Cellular: Thank you for the report! If you really want Intl coverages, buy another phone. Reply, I'm having the same problem did you ever get a resolution, michelle mcmaster - @Consumer_Cell your service stinks.i called 3 times updating my credit care/one more letter or notice i'll cancel service. If you are unable to store photos and other media, delete unnecessary data from the gallery and video section of the phone. WebTroubleshooting Keep in mind; that every phone may face some trouble in the future. I had been a Consumer Cellular Customer for several years and always experienced good customer service. Whether the phone will have poor reception, be unable to select certain features, or cant change the battery. Find out what is going on. Doesn't make sense since he's never been late on his boost mobile account & just qualified for. . @Consumer_Cell Is there an outage my phone isnt working and I have called the company and the line keeps getting cut. This has been very frustrating. If the cell phone still will not maintain a charge, the problem could be with either the phone or the charger unit. Manage your monthly plans, track your usage, pay your bill, or Enter the details above, and pressOK to save the settings. The default is always boring, right? I also with their technical support was available 24/7 like most good companies. So I contacted ZTE directly. Portland, OR [protected] Or, you can learn about how to use the Micro SDHC card as portable storage. Therefore, they are more likely to respond to a public complaint posted in the comment section of their social media pages than they are to a private complaint. Make sure you dont get the mouth or ear holes wet. @Consumer_Cell Hi! First off they sell phones on a monthly pay plan so when you find out the phones are garbage you are still locked in unless you want to upgrade and pay more for a more expensive junk phone. It does not store any personal data. Today I received a phone I had returned due to overheating. @Consumer_Cell your service stinks.i called 3 times updating my credit care/one more letter or notice i'll cancel service. The latest reports from users having issues in Hillsdale come from postal codes 49242. Flip phones are not easy for some people, especially new users. Save my name, email, and website in this browser for the next time I comment. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. ON CONTACT INFO? Analytical cookies are used to understand how visitors interact with the website. Business and Government customers, please call 866-616-5591 to complete activation. A week without a phone then going through 3-4 bad Sims plus 1 drawer Sim that was bad then my phone came and no where on any literature given states that my phone has to be activated but it's NOT connected to a network! Read also: ZTE Axon 30 Ultra 5G User Manual. In this chapter, users will be taken into some information they often ignore. ,