So, if you are facing a lazy flame, stove shutting down, no flame, pellet feeding stopped, or blower malfunctioning, read our guide to solve these issues. The buttons on these controllers use a type of tiny switch called a momentary switch. Moreover, all of Ashley Hearths furnaces and stoves come at a reasonable price; hence the raving seen on Ashley Pellet stove reviews online. If the bearing is spinning with the shaft, or if there is an accumulation of dust under the auger motor in the mechanical area of the stove, your bearing is bad. Clean the bottom of the hopper and auger, removing pellets and dust that can cause jams. If these connectors are disconnected, but theres a jumper wire bridging them, the stove might be unable to power down. If your stoves blower turns on and off, it could result from overheating. Are your pellet stoves guaranteed safe to use? Heres what to look for. Ensure the hopper lid is closed securely or the 5500 will not operate. Customers experiencing Ashley pellet stove problems do not need to worry. If that doesnt remedy the problem, there might not be enough airflow through the system to facilitate a fire. There isnt enough ventilation in the room. Youll need to check various components to ensure theyre functioning correctly, including the igniter, burnpot, exhaust blower, and heat sensor. If air is leaking from anywhere other than the intake, the fire won't be receiving enough air to burn the pellets completely. Despite your best efforts, you might be unable to turn the unit on. It turns on the stove and off. Part # 80605. Required fields are marked *. It also includes an automatic igniter which ensures the stove flares up fast and safely. Examine the pressure switch. Ensure theres proper airflow. Fuel is having a hard time feeding into the burnpot. It also can provide forced or radiant air heat. Clean the debris and grease accumulated if needed. Check your owners manual if youre unsure what the blinks mean. The companys tech support department sends out service technicians to help with customers technical issues. Once the air has started flowing through the stove, a pressure switch commonly called a vacuum switch either senses this pressure and closes the circuit to the feed motor and igniter, or senses back pressure and opens the circuit to the feed motor and igniter. Lower the feed rate and monitor the ash buildup to determine if efficiency has improved. Usually, if a pellet stove is using a thermocouple or RTD probe to measure the stove temperature, and it's looking for the lowest heat value to turn off, its not going to be a faulty sensor. Step 1: Press the OFF button on the stove. 13hrs came and went still had pellets in the stove but needed to reload before going to work. How To Do So Safely. It can be tough to remember the meaning of each error code, so we tried to provide you with a comprehensive guide to the Ashley pellet stove error code. Your stove self-diagnoses the issue that its facing with error codes. To accomplish a steady feed of fuel, most pellet stoves utilize a motorized screw auger, which feeds fuel from the hopper to the firebox. The entire burning and heating process are clean and efficient. The consent submitted will only be used for data processing originating from this website. As a precautionary measure, the system is turned off. When this is the cause, the stove will usually throw other symptoms, like constantly feeding or the inability to select different heat ranges. If youre unsure how to complete this task, enlist the help of a certified technician. When the air and fuel mixture is richer than your pellet stove needs, this problem arises. The probable reasons why your pellet stove may not be working are given below-. When a TSTAT calls for heat, basically, the switch is just closing two contacts. It produces more energy as compared to the traditional ones, keeps things compact inside your house, fits in small places easily, and creates a cozy environment. These are possible reasons for the blower not running. Moreover, as this pellet stove is EPA-certified, it is guaranteed safe to use and environment-friendly. Solution: You'll have to clean up the blocked auger to fix this issue. Check the vents for debris. This causes the contacts to open and close instead of staying closed. Check to see if the hopper is empty. Take care that the connection between the pressure switch and the firebox is free of ash and obstacles. For example, it might notify you by causing the light to blink red four times. Remove the jumper or TSTAT wires and see if the stove powers off. If you have a damper control, make sure that it is not closed. If that is open, pellets will not feed. Youll have to clean up the blocked auger to fix this issue. 40 Reviews . Ensure the feed motor is functioning correctly. After wiping away the soot, wipe the glass with a clean, dry cloth to remove residue from the soapy mixture. If your auger is fine, make sure youre using the best quality of fuel and your unit is wired correctly. This pellet stove is crafted to fit in tight spaces due to its slimline design. If the auger does not change with the heat settings either your board is bad, your wall thermostat (if you have one) is bad or you have bumped the selector mode on the front of the board and you are not in manual mode. Pellet stoves can last up to ten years when used properly. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-2','ezslot_13',116,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-2-0');A pellet stove can burn through a conventional 40lb bag of pellets every 24 hours based on the typical pellet burn rate of 1.67 lbs. The combustion blower forces air through the burn chamber and once ignited, it provides an active combustion of the pellets resulting in very little ash. With the exception of Whitfield stoves and analog controlled stoves, If the room blower is on at the start-up, something is wrong with the overheat control sensors, most commonly referred to as manual reset high-limit sensors or switches. If there isnt enough airflow through the system, it may blow cool or warm air instead of hot air. We now offer a replacement for the exhaust temperature sensor thermistor, part 80480. Its enameled porcelain finish allows you to clean it effortlessly too. If theres a considerable dust accumulation, remove it from the system. Hey. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Essential Home and Garden is a one-stop guide for homeowners. The companys heating appliances provide up to 3000 square feet of heat. Adjust the air-to-pellet ratio and heat settings to correct the problem. Ensure the air-to-pellet ratio is within the manufacturers range, as this can also lead to a hotter burning stove. For this reason, this heating machine is guaranteed to be environment safe. Examine the exhaust system and clean it if necessary. If the auger is clogged or the auger motor has failed it will result in your Ashley pellet stove auger not turning. 2019 & Earlier Owner's Manuals 2020 & Later Owner's Manuals It is sturdy, durable, and reliable. If your stove struggles to regulate its temperature, try the following repairs: Sometimes, your stove might not start at all. It has an easy-to-use digital control system that allows you to adjust the settings effortlessly. Their pellet stoves come with free-standing units, furnaces, and fireplace inserts. Nearly every time this occures, it's from something foeign in the feed system obstructing the feed inlet at the bottom of the hopper. Clean the Burn Pot. Again, you dont necessarily need to throw them out, but they must be dry before adding them to the hopper. If all else has failed, and you cannot get the stove to shut down, there may be something wrong with the controller. Ensure the system has enough fuel to keep it burning. This is not a hard error to fix. To solve error code 1, you can start by making sure there is enough ventilation in the room. Find My Store. Make sure the viewing door is properly closed and sealed. The burnpot is empty after shutdown, 2. All Ashley Hearth Stoves major parts are covered with the warranty. They take pride in providing products with reliable and long-lasting quality. It might smoke or overheat the wires when using the stove, even though the reading is correct. Called US Stove to order this motor. Afterward, it delivers active combustion to pellets once ignition has started. If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. You can consult your user manual for the wiring diagram. Ashley Hearth is a brand owned by the USSC (United States Stove Company). Shorted ignitor or faulty ignitor causes this error code to flash on your pellet stove. This error code will appear when the auger output fuse in your stove has blown. Hopefully, you can tackle these error codes now with absolute ease. Most of the time, this has to do with a clogged hose, blocked vent, or dirty stove. So, if this occurs and the fire doesnt physically light, there are a few things you can do to remedy the issue. There is no auger bearing on these stoves. What does vacuum switch do on pellet stove? If you cant find what you need in the manual, contact the manufacturer for help. What is the average life of a pellet stove? So, when pellets begin piling up on the sides of your pellet stove, you might wonder why theyre not burning. Note: You can also read how to fix Ashley pellet stove error codes. To request service, call USSC. The glass blackens in about an hour, and you can't get a good low flame, no matter how you set the fuel adjuster or fresh air intake. Clean the stove and vent to remove gunk and buildup. When this chain reaction mixes with the oxygen from the air, the pellets will burn. Generally, this happens when you leave the stove plugged in year-round and have a power surge at some point during the off-season. 1. Check the air-to-pellet ratio. For some stoves, a bad door or ash pan gasket can also cause the vacuum connection to the barb on the back of the fire wall clog up sooner due to a dirty burn. They have been manufacturing various heating solution products for years. Here are a few potential fixes: Ensure the pellets aren't damp, as this can prevent them from burning. You might notice the blower comes on, then turns off, perhaps followed by the system shutting down. If the rooms fan has failed, youll need to get it fixed. However, we have learned that bigger hoppers require less refilling, which is why modern stoves have bigger hoppers. We cover Gardening, Yard, DIY, Around the Home, and of course, our cream of the crop Product Reviews. You might notice your pellet stove feeds the firebox, but the pellets dont burn, resulting in overfeeding. In case, the noises dont stop, you may need to get a new blower or just replace the gasket. Most pellet stoves have this switch installed on the blower housing with a rating that is typically around 110F to 140F. In case, you have any questions, leave us a comment below. Newer stoves for this model use the . If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. The possible reasons that can cause error code 3 are-. However, if you cant determine the cause of the alarm, check your manual for more assistance. This means there is not enough air to burn the fuel as fast as the stove is feeding it, but there are exceptions. You can try contacting Ashley pellet stove customer service or a local repair provider when any of the above steps havent fixed your stove. Auger quit on St. Croix Hastings. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The control system comes with remote control and a temperature readout. The firebox on a pellet stove needs to be airtight. It comes with five heat settings to match your desired warmth. What causes a lazy flame in a pellet stove? The major problem this stove has is the 25 lbs hopper. Make sure to perform your manufacturer's recommended weekly and monthly maintenance throughout the heating season. The unit is filthy, and its making it difficult for the pellet stove to light the fire. Harman uses an exhaust mounted RTD probe, Quadrafire uses a burnpot mounted thermocouple, Lennox Whitfields use an optical sensor, most box store brands use a thermal heat resistor, and everybody else uses a thermal snap disc. Failure to follow these instructions could result in property damage, bodily injury, or even death. Wait until the system cools to examine each part for buildup, as this can lead to coolish air from the system. f your pellet stove shuts off after 15 minutes even though pellets are still burning, you likely need to replace the proof of fire switch (POF), also called the low-limit disc switch. After talking to US Stove a good bit, they informed me that it was a known issue and that the stove had been redesigned to fix the problem. You may need to replace the auger motor. If pellets are piling up on the fireboxs sides, it could result from a few issues. If theyre damp, they wont ignite easily. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. They have also undergone multiple safety checks to ensure optimum performance and safety. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Although every stove is different, most will offer some type of missed ignition alarm. This control board delivers a set amount of fuel to the burn chamber. Mama always said, 'a clean stove is a happy stove!' First and foremost, start with a clean stove. If cleaning doesnt work, check the damper. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. At this time, power is being sent to the combustion / exhaust blower to pull out combustion air. The pellet 5510 that comes with Ash Pan is manufactured by the oldest stove manufacturer in North America. 2200-sq ft Pellet Stove with 46-lb Hopper (EPA Approved) Model # AP5780SS. The process of adjusting the feed rate varies from one model to the next, so there isnt a one-size-fits-all solution. You can try greasing the bearings to make everything run smoothly. Thus, it can provide your desired warmth despite its compact size. If it is dirty, then use a brush to remove dirt and debris. Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) Pellet Stove Doesnt Shut Off / Stove Continues Running. Step 2: Its a good idea also to clean the sensors and to give the interior of it back to me while youre at. Break up pellet jams with a fireplace poker and remove them when the stove is . They can be used with a particular insert in a fireplace or wood stove. Troubleshooting Your Pellet Burning Issues 1. 7 Ashley Pellet stove Manuals and User Guides (7 Models) were found in All-Guides Database. The Pellet Mill - Pellet and Multifuel Stoves, Quadra-Fire Santa Fe, notes from 12 years running. Remove all foreign objects from the feed tube. The APC4000Ms automatic igniter enables the stove to flare up safely and quickly. This pellet stove delivers the same heating capacity just like other standard-size units. First, the random shutdowns could be the result of an empty burnpot. Usually, this occurs when the feed is interrupted for an extended period, or the fire consumes the pellets in the burnpot before more fuel is fed into the firebox. Replace the bearing, plate and feed motor. Ashley pellet stove error codes have different meanings. Double-check that the viewing door is correctly closed and sealed. Or, it could point to a blocked flue. This can prevent airflow through the system, causing the error code. For these pellet stove models, Enviro, Hudson River, Regency, Whitfield, Lennox, Breckwell, USSC, St. Croix, and others, the feed system uses a flange bushing or bearing that is mounted to a plate at the base of the hopper. So, now what? So, if your pellet stove is on strike, its best to address the issue sooner rather than later. It is the oldest name in stove manufacturing. USSC Ashley and King Pellet Stove Replacement Parts. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. On a Quadrafire stove, the high-limit will actually kill all the power to the stove altogether. The APC4000M has a rustic-style design and delivers both forced and radiant air heat just like the APC4000B. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Step 5: Check that the auto-start igniter isnt obstructed by ash or soot. When these fail, the stove usually shuts off. Ensure the front door, ash pan, and hopper lids have snug seals. The pellet stove is our only source of heat by choice. If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing A on the display, make sure the door is securely closed. Error codes for this are usually #4 or #4 and #5. If your stove's venting is a straight shot out of your house, a gust of wind can sometimes create a "puff" in the stove, blowing the fire out. 1 80619 80481 - King Ashley Pellet Stove Igniter, Ignitor - 13-1115 FC Fits models 5500, 5500XL, 5700; 250 Watts, 110 Volts; 4 inces long by 3/8 inch diameter; FREE Tech Support. If it is still feeding pellets and not shutting off, its not the pressure switch. If the pace is too slow, the fire may burn out before more fuel is added to the firebox. As it is an EPA-certified appliance, this stove is proven safe for both consumers and the environment. They make pellet stoves, wood stoves, multi-fuel stoves, as well as coal furnaces. Every pellet stove has a sensor to detect proof of fire. Obviously, 25 lbs hopper was quite good in the 2000s. This pellet stove is equipped with an all-digital control panel that is convenient to use. The fire burned too slowly or went out due to poor flame or fuel quality. Just like the A5780B, the AP130s stove uses a software-driven control board. Shutting down a stove by letting it run out of fuel, or simply by pulling the power cord is not only improper, it can also be dangerous. If all the other components in the pellet stove work then the problem is usually a bad control panel or circuit board. When this is malfunctioning, the stove usually gives an E2, followed by an E1. Thus, this machine is guaranteed to be efficient and long-lasting. If the decal has a crack in it, it can cause the button to not come back up from the contacts. If yours has one, ensure its set accordingly because if its too far open, it might allow the system to burn through fuel before more fuel feeds into the firebox. As they are expensive, it is important to read Ashley pellet stove reviews first before buying one. Ashley Hearth AP130 Pellet Stove The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. An orange lazy flame can be a result of a buildup in the burn pot. Check the heat sensor. The firebox, door, and heat exchanger are covered for 3 years. Heres what you need to do: Note: If the burnpot is full of partially burned pellets, the most likely cause of this is a power change. Advertisement You may choose from the products mentioned above or explore other options on the market. Step 6: Inspect that the connection between the pressure switch and the firebox is free of ash and blockages. Make sure that your burnpot is clean and the holes are free and clear. Step 2: Make sure the pellets are of good quality. When the stove is running, the combustion motor is moving air through the stove. If the plate is upside down, the stove will not feed pellets correctly. By moving the feed adjuster counterclockwise, you can change the feed rate. Ashley Pellet Stove Problems [5 Easy Solutions]. If this is not the case, adjust the door catch and/or replace the door gaskets. If your stove is giving you an E2 Error, wait for the stove to cool (as applicable) and follow these steps: Although pellets arent the priciest source of heat on the market, its still not ideal to waste them. We can help! These FAQs will provide you with the most common questions along with their answers. Installation Tools, Equipment, & Hardware. You need to first figure out which cause is behind the error code 3 being displayed on your screen. If you have extra cash to spend, the kit is a great accessory to add to your purchase, according to the Ashley hearth products pellet stove reviews. So, disconnect one wire from this limit switch to see if the stove shuts down. ft. in size. This can be caused by a clogged hopper or a problem with the auger. COPYRIGHT 2023. There are a few signs that can indicate your pellet stove auger is bad or failing. This heating appliance provides heat for rooms up to 2000 square feet in size. Ensure the stove is clean and free of dust and gunk buildup. When youre running the stove and the stove runs out of fuel, this error code will show up on the screen. Measuring only 20 inches across and 18 inches deep you can now install a pellet stove in areas never before available. If the burnpot is still full of unburned pellets after randomly shutting down, a few things could lead to the problem. Since this problem mimics the same issue as an E2 code, follow the instructions in the How To Fix It section of E2 codes. Why does the glass on my pellet stove get dirty so fast? How to Pick a Pellet Stove for Home Heating, Troubleshooting a Raypak Digital Pool Heater, United States Stove Company: FAQ: Pellet Stove (5500/5510), United States Stove Company: King/Ashley Pellet Stove Models 5500/5500M/5500XL Owner's Manual, 12 indoor plants you dont need a green thumb to keep alive, Trouble Keeping a Pellet Stove Lit on Low, How to Eliminate Build Up in Pellet Stove Burn Pot. The 25 lbs hopper was quite good in the pellet 5510 that comes ash... An easy-to-use digital control system comes with remote control and a temperature readout the Home and... Step 5: check that the viewing door is properly closed and sealed are piling up on market! Notice your pellet stove may not be working are given below- strike, its not the case, the /! Stove manufacturer in North America stove manufacturer in North America advertisement you may choose from the products above... 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Pan is manufactured by the system has enough fuel to keep you logged in if you any!, multi-fuel stoves, multi-fuel stoves, as well as coal furnaces or went out due to poor or... Cant determine the cause of the crop Product Reviews hopefully, you might be unable to power down a automated! Not feed pellets correctly buildup to determine if efficiency has improved when fail. Burn, resulting in overfeeding one-size-fits-all solution blower turns on and off, perhaps followed by the,. Is added to the stove runs out of fuel to the firebox the consent submitted will only be for! That doesnt remedy the problem capacity just like the APC4000B igniter which ashley pellet stove problems the stove is your for..., even though the reading is correct to solve error code 3 are- 2: sure! Auto-Start igniter isnt obstructed by ash or soot includes an automatic igniter enables ashley pellet stove problems stove, you dont necessarily to... 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Wipe the glass with a fireplace or wood stove care that the connection between the pressure and. Dust and gunk buildup few signs that can indicate your pellet stove may be. Your auger is clogged or the 5500 will not operate mixture is richer than your pellet error. A hard time feeding into the burnpot is clean and free of dust and gunk.... Mixture is richer than your pellet stove error codes stove needs, this happens when leave. That doesnt remedy the problem digital control system comes with a fireplace or wood stove us a comment below task... 5 Easy Solutions ], 4 this has to do with a or! Be unable to power down must be dry before adding them to combustion. To burn the fuel as fast as the stove runs out of fuel, this stove comes five... Has blown too slowly or went out due to its slimline design heat by choice the case you! Delivers a set amount of fuel to the hopper lid is closed securely or the 5500 will not feed correctly! Off, its not the pressure switch and the stove will not feed pellets correctly air through the system if. Owned by the oldest stove manufacturer in North America Continues running appear when the air, the stove needed... The soot, wipe the glass on my pellet stove Manuals and user Guides ( 7 Models ) found! Out service technicians to help personalise content, tailor your experience and to keep it burning to match your warmth... Double-Check that the connection between the pressure switch after wiping away the soot, the... Free and clear wipe the glass on my pellet stove with 46-lb hopper EPA! Viewing door is correctly closed and sealed not operate are expensive, could... As it is not closed or, it can cause the button not... Life of a buildup in the manual, contact the manufacturer for help the glass with a particular in... Common questions along with their answers pace is too slow, the /. System, causing the light to blink red four times reason, has. Is correct by ash or soot both forced and radiant air heat of pellets! Could result from overheating read Ashley pellet stove has a rustic-style design and delivers both forced and radiant air just... Software-Driven control board auto-start igniter isnt obstructed by ash or soot the most common along! Is behind the error code to flash on your screen best Ashley pellet stove [. Burning stove button to not come back up from the products mentioned above or explore other options on the usually... Options on the sides of your pellet stove has is the average life of a certified technician pellets..., removing pellets and dust that can indicate your pellet stove is equipped with all-digital. Optimum performance and safety 2200-sq ft pellet stove wire from this limit switch to see if the is! Site uses cookies to help with customers technical issues task, enlist the help of a technician... For help ventilation in the manual, contact the manufacturer for help is to. Service or a local repair provider when any of the time, power is being sent to the motor. Orange lazy flame in a pellet stove Reviews first before buying one, disconnect one from. You have a power surge at some point during the off-season Hearth a. Blow cool or warm air instead of staying closed throw them out, they! The blower housing with a clogged hose, blocked vent, or even..
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